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Ticketing Consulting for the

Live Entertainment Industry

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Principal Gary Lustig is a 33 year veteran of the ticketing business. 


Gary is the 2014 International Ticketing Association (INTIX) Patricia G. Spira Lifetime Achievement Award winner. 


In Philadelphia, he built and managed one of the largest non-profit ticketing consortium in the world, with over $50 million in revenue. 


Gary has changed the culture of organizations by creating innovative, customer service programs designed to instill patron loyalty with a view towards long-term success.

Gary Lustig
Customer Service Assessments 
Do you want  true "customer first" ticketing operation that will engender long-term customer loyalty?  I have done this with great success and can help you do the same.
Ticketing Consortium
Creation, management and governance of in-house, multi-venue and multi-organization ticketing operations.
Ticketing for Profit
Your ticketing operation can be more than a cost center.  Learn how to deliver best in class customer service and generate additional revenue while you do it.  
CRM System Selection
RFP preparation, evaluations, proposal review and guidance
Collective Bargaining
Assistance in creating win-win labor agreements with unionized box office teams.

Naomi Grabel, Former Director of Marketing and Creative Services at Carnegie Hall

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